The Lady Bowen Trust will provide financial assistance for Roma House clients to successfully transition to stable housing based on recommendations by individual case managers.

Open 24 hours a day, seven days a week, Roma House offers unique intensive support and accommodation to people experiencing primary homelessness in the Brisbane area, who may have been excluded from existing services and have complex needs.

A nurse, mental health worker and at least two support workers will staff Roma House around the clock. Rather than just providing a bed for the night, Roma House will genuinely support people to get back on their feet and build a better future.

Roma House offers respectful, non-judgemental support services in a positive, non-religious environment. Residents will have the opportunity to stay for up to three months to regain their stability and health. Clients of Roma House will each receive guidance, support and personalised assistance from dedicated professionals. Tying assistance to an individual case management plan will be the key to ensuring genuine and long-term client outcomes.

Meals, bathrooms, laundry facilities and recreation activities will be provided to up to 39 people at a time, and residents will be encouraged to become involved in communal activities such as cooking, laundry and cleaning to enhance their daily living skills and build self-esteem.

Roma House also provides access to specialist support services to ensure the complex and multiple needs of residents are addressed. Health care, counselling, life skills training and employment services are available on site, and referral to mainstream government and non-government programs will be fully integrated through Roma House to ensure sustainable outcomes.

Clients are supported through every stage of their transition to stable housing. Case managers will work closely with other services to secure exit options, when clients are ready to move towards independent living.

Daily operations at Roma House are managed by Mission Australia, funded through the Queensland Government’s Department of Communities.